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All
new employees are placed on a
90-day introductory period. During
this period, the service representative
will be instructed and familiarized
with company protocol regarding
policy, equipment & computer
usage, paper work flow procedures,
operational procedures, sales
techniques, industry overview,
with all necessary job training
and related functions along with
various industry specific information.
On the 91st day of employment
the employee is eligible for a
performance evaluation. Comprehension,
capability, compliance with company
policy, ability to advance along
with all other job related concerns
will be determined during this
evaluation. Performance evaluations
will be scheduled to take place
annually, after the initial evaluation.
Additional evaluations may take
place for advancement, disciplinary,
performance monitoring, or any
other purpose deemed necessary
by management. LimeLite reserves
the right to terminate employment
opportunity immediately with any
service representative, which
displays disregard for, or poses
a threat to, company personnel
or equipment. Additionally and
foremost, failure to comply with
company policy shall be grounds
for immediate termination. |
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On the 91st day of employment
the employee is eligible for a
performance evaluation. On this
91st day, employee also becomes
eligible for the Quarterly Bonus
Performance Evaluation Program
where employee can earn up to
an extra $_____________________.
This quarterly bonus does not
accrue and is not automatic. The
bonus is up to the General Manager’s
discretion. Following is a summary
of the criteria that will be used
to determine whether or not a
bonus is due: |
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| Performance: |
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Completes
tasks “on time” without
being reminded? |
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Does
Employee follow thru on all tasks/projects
assigned? |
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Is
Employee’s work quality
adequate? |
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Is
Employee’s productivity/efficiency
adequate? |
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Is
Employee organized/Are all files
up to date/Work area clean? |
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Is
Employee’s ability to multi-task
adequate? |
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Does
Employee adhere and enforce Company
goals/policies? |
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Successful
in implementing ” new”
Policies & Procedures? |
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Is
Employee’s fulfilling job
description duties 100%? |
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Does
Employee allow personal problems
to interfere with work? |
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Management
skills (ability to motivate &
train employees)? |
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Leadership
skills (ability to lead and inspire
others to succeed)? |
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Does
Employee assure quality work from
his/her peers? |
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Loyalty
(willingness to stand up for Company)? |
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No
write-ups or negative performance
problems during quarter? |
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Are
all write-ups returned within
3 days of receiving them? |
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Does
Employee achieve personal monthly
quotas/goals? |
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Does
Employee complete and return all
reviews on time? |
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| Attendance: |
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Is
Employee punctual and “on
time” consistently? |
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Does
Employee have excessive missed
days of work? |
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Is
Employee’s overall attendance
record excellent? |
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| Communication: |
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Understands
instructions easily/ability to
follow directions? |
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Does
Employee keep upper management
informed at all times? |
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Are
Professional oral / written skills
adequate? |
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Does
Employee utilize problem-solving
skills when needed? |
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| Interpersonal
Skills: |
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Adapts
to different situations well?
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Gives,
receives and acts on feedback/criticism?
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Does
Employee exhibit Compatibility
& Ambition? |
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Does
Employee act and dress professionally
on a consistent basis? |
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Is
Employee’s ability to handle
stress adequate “under fire”?
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Does Employee ensure
that other peers follow job description
100? |
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| Participation: |
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Contributes
to Monthly Company/Mgmt. Meetings?
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Is
Employee capable of learning from
his/her mistakes?
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Is
Employee available for occasional
help with extra duties? |
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Does
Employee go the “extra mile”
when needed? |
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Does
Employee strive to better her/himself?
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| Paperwork: |
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Does
Employee complete all necessary
paperwork on time?
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Does
Employee make little or no mistakes?
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Does
Employee make the same repetitive
error(s)? |
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Comprehension,
capability, compliance with Company
policy, ability to advance along
with all other job related concerns
will be determined during this
evaluation. Performance evaluations
will be scheduled to take place
annually, after the initial evaluation.
Additional evaluations may take
place for advancement, disciplinary,
performance monitoring, or any
other purpose deemed necessary
by management. |
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LimeLite reserves
the right to terminate employment
opportunity immediately with any
employee that displays disregard
for, or poses a threat to, Company
personnel or equipment. Additionally
and foremost, failure to comply
with Company policy shall be grounds
for immediate termination. |
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This
employment agreement may be
terminated at any time by either
party with proper notification.
This position is considered
an “at-will” employment.
CHRISTMAS
PAY
Employee
will be entitled to a Christmas
Bonus. Amount is TBD.
RETIREMENT PLAN
After
6 months of continuous employment,
employee will be eligible to
enroll in a simple I.R.A. where
LimeLite will match up to 3%
of your gross income, up to
a maximum of $8K/Year.
VACATION PAY
The
following schedule is the standard
vacation plan that is offered,
for full time employees, starting
with the first year anniversary.
Any variation to the vacation
plan must be approved by management.
A request for vacation must
be submitted on a time off request
form at least two weeks in advance.
It is recommended that a vacation
time off request be submitted
as far in advance as possible.
One (1) week paid vacation after
the first year of employment.
Two (2) weeks paid vacation
per year thereafter. Vacation
time does not accrue until after
the first (1) year of employment.
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FAMILY MEDICAL LEAVE
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| Unpaid
leave must be granted for any
of the following reasons: |
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To
care for the employee’s
child after birth, or placement
for adoption or foster care; |
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To
care for the employee’s
spouse, son or daughter, or parent,
who has a serious health condition;
or |
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For
a serious health condition that
makes the employee unable to perform
the employee’s job. |
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The
employee must provide 30 days
advance notice when the leave
is “foreseeable.” |
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An
employer may require medical certification
to support a request for leave
because of a serious health condition,
and may require second or third
opinions (at the employer’s
expense) and a fitness for duty
report to return to work. |
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Non-Compete
Agreement
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Employee, upon termination of
employment, for a period of one
(1) year, may not solicit or perform
service for any customer of LimeLite.
Employee may not use customer
lists, which is provided in the
form of, but not limited to, trip
tickets, lists and/or computer
database, for any purpose whatsoever,
that is not directly related to
use of, or for the sole benefit
of LimeLite. All customer lists,
in any form, are the private property
of LimeLite. All reservations,
sales and operational techniques
developed by, and used by LimeLite
are considered to be trade secrets
and intellectual property, which
is not to be used, or given for
use, to any other limousine or
ground transportation service,
or to be used by a previous employee,
in any limousine industry or ground
transportation service position
for the benefit or any third party. |
Compensation
Employee will be paid $__________________________________.
Summary
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The
ideal employee is a hard working
individual who is on time, possesses
excellent communication skills
and is good at meeting deadlines
before they are due. The ability
to multi task is also important.
Employee should possess a good
sense of priorities with jobs
that are necessary to be performed.
Performs their duties in a expedient
and professional manner. Has a
good selection of professional
tools and equipment. Actually
resolves the problem and works
well with others. Arrives to work
on time. Is always on schedule,
and does not provide excuses.
Maintains their work area, tools
and shop equipment in a clean
and functional manner with having
to be constantly reminded. Adheres
to company policy. Focuses on
developing procedures to improve
work flow and maximize results.
Follows direction well and uses
the chain of command. Is capable
of working well with fellow employees
and management. Is aware of all
supplies and maintains supplies
at proper levels.
Is truly concerned with the mechanical
and safety conditions of the vehicles
to assure that every vehicle is
at 100% when it is delivered to
our clients. Employee should lead
by example. Aspires to professional
growth. |
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Signed & Dated (Employee):________________________________________
Signed
& Dated (LimeLite):__________________________________________
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